Hood FAQ

Material & Style Options

Which materials do you work with?

Our main three materials are Copper, Bronze and Stainless Steel.

Is there a difference in price between Copper, Bronze and Stainless Steel?

There is a difference in price between the materials, bronze being the most expensive and copper being the second most expensive, but the amount might not be as drastic as you might expect.

How much am I able to customize my hood?

The hoods shown in our portfolio are examples of hoods we have built over the years; they are not specific models that we sell, nor are you strictly limited to what is shown.

Am I required to choose a hood from your Portfolio?

Absolutely not. We welcome pictures and ideas from other websites; we will do our best to replicate those designs.

Hood Size

How do I determine the optimal width of my hood?

While we have a general guideline, the overall width of your hood is significantly based on personal preference. We recommend that the hood is no less than 4″ wider than your range, where space allows, which will provide you with optimal air capture during cooking.

How do I determine the optimal height of my hood?

The hood will typically mount between 30″ and 36″ above the range, depending on blower manufacturer specifications. We typically use the ceiling height, minus any bulkheads or crown mouldings, to calculate the optimal hood height. For example: If you have 9′ ceilings, with no bulkhead, we’d take 108″ and subtract the height of the counter, as well as a mounting height of 30″ to 36″, to give us an optimal height of 42″ to 36″ respectively.

What is your standard hood depth?

We try to keep the hoods at around 22″. The depth of the hoods is generally dictated by the type of insert/blower you’re using, as well as the width of the mouldings themselves. The more intricate the mouldings, the deeper the hood will need to be to accommodate the insert.

Insert & Blower Options

Do you supply the insert/blower?

We can certainly provide the insert/blower, but you’re more than welcome to work with us and source these where you live. We do need to know the make and model of the blower you wish to use in order to confirm we are able to build the hood to fit.

Which insert/blower brands do you use?

We have access to several brands, which include: Zephyr, Best, Broan, Faber, Vent-A-Hood, Wolf, Elica, and Bertazzoni

Ordering

What is your ordering process?

Once you find the style and material that works best for your space, we work with you to size your hood and make sure that it fits your space. We do require a 50% deposit to secure an order, with the remainder of the balance to be paid prior to shipment. We will supply you with a CAD drawing, to approve, prior to production.

What is your lead time?

A typical lead-time would be around 6 to 8 weeks from the time an order is placed, however our lead times vary depending on the time of year and how many orders we have in the queue at any given time, and will also be affected by certain materials/products we may have to order for a particular job. Completion could be in as little as 4 weeks during slow periods and up to 12 or 14 weeks during busy times. We will keep updated lead times on the front page of our website.

Do you have a price list/catalogue for your products?

No, all of our hoods are made to order and will need to be priced on a case-by-case basis.

Caring For Your Range Hood

NEVER use anything harsh or abrasive on any of our hoods, as this will damage the finish.

Can I use copper cleaner/polish to clean my copper or bronze hood?

No. Most products on the market labeled as copper cleaners or polishes are designed to strip the copper back to that “new-penny-shine” and will strip away the patina that has been applied to the hood.

How do I care for my new custom range hood?

Brushed or Polished Stainless Steel:
Brushed or Polished Stainless Steel hoods should be cleaned with a clean microfiber cloth and a good stainless steel cleaner. We prefer the “3M Stainless Steel Cleaner and Polish”.  Spray the cleaner on to small sections of your hood and always  wipe  your hood in a manner which follows the grain of the metal.  Never use paper towels, as these will likely cause scratching.

Hoods With an Aged (Patina) Finish:
Hoods with an aged (patina) finish should be cleaned with a clean microfiber cloth using  only  hot  soapy  water.   Rinse  with  clean  hot  water  and  dry  with  a  second  microfiber  cloth  immediately,  to  reduce  spotting.    Always  wipe  your  hood  in  a manner which follows the grain of the metal.  Never use paper towels, as these will likely cause scratching.

**After  every  third  to  fourth  washing,  apply  a  coat  of  clear  Carnuba  paste  wax.   (This applies ONLY to aged (patina) finishes).  Again, using a clean microfiber cloth and ensuring that you apply it in a manner which follows the grain of the metal.**

Hoods With a Blackened or Painted Finish:
Hoods with a blackened or painted finish should be cleaned with a clean microfiber cloth using only hot soapy water. Rinse with clean hot water and dry with a second microfiber cloth immediately, to reduce spotting.    Always wipe your hood in a manner which follows the grain of the metal. Never use paper towels, as these will likely cause scratching.

Blower Filters:
MOST blower filters can be cleaned in your dishwasher. However, due to the wide range of blowers used in our products, it is recommended that you refer to the manufacturers care instructions, either in the manual or on the website, to confirm.

Installation & Shipping

Do you offer installation services?

No. We are a supply only operation.

Where do you ship?

We are able to ship our products anywhere in Canada and the Continental United States. However, there is an additional fee to ship to Alaska.